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A Short Bit About me

I'm Spencer King, an ex-marquee erector. This blog is designed to help those running a hire business or thinking of starting. I don't claim to know everything, I'm just trying to help people avoid the mistakes I made! Check out our event planning section for advice on planning your own marquee event. Please contact us if we can help or offer advice in any way.

Absent customers

On Saturday I left my young family to come in to work, it’s not something I make a habit of doing but someone wanted to discuss setting up their own marquee hire business so you make the effort to help out.

Imagine my joy when they didn’t turn up or phone to say they weren’t coming in 🙁

Now bare with me, this isn’t just another one of my rants 😉

Chances are if you go out visiting people then at some stage you will turn up and they’ll have forgotten and/or won’t be in. It’s very frustrating but don’t lose the business by reacting badly – leaving a note through the door saying ‘I turned up but you couldn’t be bothered!’ might not win you much future business.  Phoning the customer up soon after apologising that you obviously had the time wrong and please can we make an appointment at a different time might mean you still get the job (if they have a conscience you’ll have a headstart on anyone else at least).

Thanks for reading.


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© 2006-19 DIY Marquees
DIY Marquees is a sales trading division
of C & D King Ltd (est 1983),
Unit 15, Havenbury Estate,
Station Rd,
(Sat-navs use RH4 1HF)
Tel: 01306 876767
The 'DIY Marquees' mark is a registered trade mark of C & D King Ltd

*The largest Selection of fixed size marquees in the UK. Excluding modular and folding tents. Research taken on 21/3/16.

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