Archive for the ‘site visit’ Category

Toilet hire

Monday, August 18th, 2008

It may not be something you want to get involved in, but customers will expect you to provide toilets if required.

All loos are not the same!

There are luxury trailer units.

There are ‘bog standard’ plastic cubicles.

There are units in between.

Toilets are nothing to stress over, it’s just a lot easier if you have contacts in place and ideas of prices before you speak to customers. You should also have an idea of what kind of access is required for each method.

Building up a relationship with a supplier like Sweet pea luxury toilets is very useful. You can get set prices which are usually discounted to marquee hire companies -this means you charge the customer the same price as they’d be charged anyway and you make some commission for making the booking.

Luxury trailer units aren’t that manoeuvrable so allow plenty of access space for them to be reversed in if required and allow 10ft/3m headroom. It’s also worth noting which side the doors are when positioning them (generally on the drivers side).

Middle of the range trailer units are the same as the luxury ones but without the gold plated taps, piped music & fitted carpets. Space-wise you still have to allow for a large trailer to be manoeuvred.

Plastic cubicles are generally 1m square and can be moved up to 10m away from vehicle access (the cubicles are pumped out before lifting back so it depends on how long their pipes are). You need to allow enough room for a large flatbed van or lorry to reverse in and ideally the cubicles wouldn’t be lifted very far.

All the different toilet units should be self-contained so there’s no need for water supplies or drainage. Just remember that the trailer units will need a power supply (clarify if you run this or the toilet company) and the cubicles might need a light inside (they don’t come as standard).

Summary: Get some toilet hire contacts and get an idea of prices

Thanks for reading

Spencer

The most important thing about Marquee Hire

Monday, July 21st, 2008

Be confident.

Sounds a little over the top to call it the most important thing about marquee hire? Not really.

People are putting their trust in you for their event. What are they basing this on? In the case of weddings or large events 90% it’s about you (and your reputation).  Festivals, places where all people want is a cover over their heads it’s all about price and you may not even meet your customer until you put the marquee up. But for weddings or special occasions it’s how you come across at a site visit.

Not a confident person? Don’t worry, neither was/am I. You’ve just got to pretend to be -fake it till you make it.

Think about what the customer wants from you
-confident
-knowledgable (gained over time)
-listens to what they want
-polite (manners are free!)
After a while all these things come naturally. Then you’ve got the other extreme to worry about -arrogance.

One of our competitors was particularly arrogant when going back for repeat business (a 2nd or 3rd marquee for the same family) -this resulted in us getting loads of work!

Confidence is important but remember it’s a fine line between very confident and arrogance!

Pointers for marquee site visit/survey

Monday, July 7th, 2008

A site visit is normally done from 12 months to 2 weeks before the marquee’s going up. With experience you’ll be able to see exactly what your marquees will look like when erected and therefore what problems you’re likely to face.

The first few times you go to site visits you won’t know what to look for so here’s some tips:

  • If you’re putting a marquee up against the house always have the flat gable end against any door, especially if it’s opening outwards. Two reasons: i. if it rains the water goes off to the side, not towards the house. ii. In most designs of marquee there’s no bar across the gable to stop doors opening etc.
  • Think about how you’re going to anchor the marquee down. If it’s on grass it’s usually straight forward –stakes/guy ropes. If it’s on a patio then you need to think about weights, longer guy lines or bolting it down.
  • Access: check the ease of access to the site
  • Is there enough room to erect the marquee (not just enough room for it to fit when erected). Do this twice!
  • If you’re using stakes into the ground check there aren’t any cables etc running under the area.
  • Make sure there aren’t any power lines overhead
  • Look at the parking outside, this may influence how many vehicles you bring.


If I remember any more pointers I’ll post them later.

Thanks for reading