I'm not sure what to order with my DIY Marquee
What makes a DIY Marquee better than others available?
When will my DIY Marquee be delivered?
Are all of your marquees and linings flame retardant?
Do your prices include VAT?
I need the marquee for my business in Ireland, if I supply my VAT number can you supply it without VAT?
I've never put up a marquee before. Is it hard?
I'm not sure how to put up a marquee. Do you offer a training day?
How much storage space is needed?
When should we erect the marquee?
What happens when it rains?
Do you sell solid walls instead of windows?
Are DIY Marquees easy to join?
What winds will a DIY Marquee stand up to?
Are spare parts available for your marquees?
Can I collect my marquees from your factory in Dorking?
Why are the delivery costs so much? I'm not sure what to order with my DIY Marquee. We will gladly offer advice by phone (01306 876767) or by email. However our marquee packages are designed for starting your own hire business or setting up your own marquee wedding or party.
What makes a DIY Marquee better than others available? We design our marquees using our extensive experience in the marquee hire industry.
We use laminate coated PVC for our roofs as it is the premier marquee material (500gsm standard, 650gsm in our deluxe model).
In our experience walls do not need to be as thick as the roof so we use 380gsm PVC to match the roof whilst making them light and easy to use.
We believe that 38mm steel pipe offers the best compromise between strength of structure and weight. Our marquees can be erected with 2 or 3 people, thicker pipe is completely unnecessary and means a heavier structure so it becomes a 4 or 5 person task. You might as well use steel girders!
When will my DIY Marquee be delivered? Marquees are usually dispatched within 1 working day and sent out on a 2 day service (overnight incurs a small surcharge). You will be told when ordering (orders by phone) or by email (online orders) when to expect delivery of your marquee(s). They will arrive on a pallet and the delivery company will use a pallet truck to wheel it as close to the house as possible - unfortunately they cannot unpack the pallet or transport it on soft surfaces.
Are all of your marquees and linings flame retardant? Yes, we supply test certificates with every marquee –essential for the marquee hire industry
Do your prices include VAT? No, all prices quoted on our website exclude VAT at 17.5%, a VAT invoice is supplied with each sale.
I need the marquee for my business in Ireland, if I supply my VAT number can you supply it without VAT? Yes of course, we have to verify the VAT number which is a very simple process, after that we can supply the marquee at zero VAT (only for exports).
I've never put up a marquee before. Is it hard? No. We've designed our marquees to be strong, durable but importantly easy to erect. Our most popular marquee -6mx12m take 3 people 3-4 hours initially but with experience 2 people can take as little as 2 hours.
I'm still not sure how to put up a marquee. Do you offer a training day? We can but our marquees are so easy to put up they aren't necessary. We supply step by step instructions with photographs at each stage, an online video and phone support should you have a problem.
How much storage space is needed? Approximately 2mx1mx1m for our 6m wide marquees. They usually fit in to any estate car, 4x4 or van. Smaller cars may have boxes overhanging the back.
Approximate dimensions of boxes (in mm):
600x700x300 *3 for 6mx12m, *3 for 6mx8m, *3 for 6mx6m
200x250x150 *6 for 6mx12m, *4 for 6mx8m, *3 for 6mx6m
When should we erect the marquee? Not on the day! Ideally several days before to allow time for decorating the marquee and in case of any problems. If you're laying flooring don't worry about leaving it down for several days – grass is tough stuff and will soon recover.
What happens when it rains? Rain is a product of the condensation of atmospheric water vapour that is deposited on the earth's surface. It forms when separate drops of water fall to the Earth's surface from clouds.
Oh, and your marquees are completely waterproof with a rain skirt to take the water away from the base.
Do you sell solid walls instead of windows? Yes, these can be ordered separately or as an upgrade to windows.
Are DIY Marquees easy to join? Yes. We provide gutter kits complete with instructions with any multiple marquee purchase.
What winds will a DIY Marquee stand up to? We cannot test our marquees to breaking point due to the absence of a wind tunnel large enough, however our marquees have withstood 30mph winds when erected in a garden with all ground bars and an external tie down kit.
Are spare parts available for your marquees? Yes, usually from stock.
Can I collect marquees from your factory in Dorking? Certainly. We realise delivery costs are expensive so welcome anyone picking their marquees up from our factory.
Why are the delivery costs so much? We make no money from delivery costs, we simply charge the amount we are charged (usually within £1.00). |